Due to staffing shortage, we may contact you for schedule adjustment 

Cancellation Policy

• Free cancellation with 100% refund until 48 hours before the appointment.

• No refund on No Show 

  • customers are responsible for making it on time

• $40 Rescheduling Fee if cancel within 48 hours of the appointment 

• For reschedule or cancellation, please contact via Instagram DM or E-mail

Pets

• Pets must be in a kennel or leashed when they are not taking photos

• You are responsible for cleaning up after your pets

At the Studio

• Please arrive at the studio at least 5 min prior to your appointment

  • Read the instruction on how to find us

• Late arrivals are acceptable however it will be deducted from your photo time 

• Please Do not touch or lean against the background paper

• No Drinks & Food is allowed in the studio

• You may bring your own photo props (we have some available for free at the studio)

• Do not touch any equipment in the studio

How to get photos

• All photos will be uploaded on google drive and sent to your Instagram or Email as a link

• We will keep the photos for 2 weeks from the date we upload

Adjustment on booking or any kinds of website or booking errors

• Please call us immediately

• If you can't reach us on the phone, send us an email with your inquiries